At Mostwished, we fully support our customers, and their right to be safe in the knowledge that their personal data is not being misused in any way, shape, or form. We respect and acknowledge any and all rights you have to your personal information, as enshrined in the GDPR, and we pledge to only use or collect your information in the ways detailed in this Privacy Policy.
Please note that we reserve the right to make changes to this Privacy Policy at any time, and without consulting the customer.
Any collection of personal data performed by this website will have been done by Mostwished, a trading name of Urban Trading GRP Ltd.
Urban Trading GRP Ltd
Company Registration No. 06932270
VAT Registration No. GB978509854
Unit 6, Bevan Close
FInedon Road Industrial Estate
Wellingborough
Northamptonshire
NN8 4BL
United Kingdom
hello@mostwished.co.uk
01933 222 577
Any personal information collected by Mostwished will only be handled by officers of the Company, in order to ensure it is being collected and stored in accordance with this Privacy Policy and the GDPR.
For the purposes of these policies, Personal Data shall refer to any personal information that could be used to identify, either directly or indirectly, an individual. It also refers to any information that could be used to gain knowledge of an individual’s location, interests, beliefs or activities.
Any data that we collect will have been inputted directly by the Customer when either creating an account, signing up with our social media accounts, or making an order. This information can include any of the following:
In situations where the above information has not been entered by the customer, then it will not be collected.
Please note that, for the purposes of arranging delivery with certain couriers, we may require a phone number or email address to be submitted. However, if this is required and not already stated by the customer, we will always get in touch to acquire this information legitimately from the customer directly.
In accordance with GDPR, we may only collect and use your data if we have a legitimate and legally viable reason for doing so. In most cases, personal data will be collected because it may be necessary for us to complete our Contract with the Customer. However, we may also have to collect and store a customer’s personal data, for the purposes of fulfilling our legal or fiscal obligations.
Here are the ways in which your data may be used by us:
Mostwished will usually have to share at least some of your personal data with third parties, in order to either complete the Contract with the customer, or to fulfil our legal and fiscal obligations. Your data may be shared with some or all of the following third parties:
Please be aware that, once information has been shared with these third parties, we will have no control over the usage of this information on their part. You will have to check the Privacy Policies of the Company in question if you have any concerns regarding their use of your data. If you are uncertain as to which companies your data might have been shared with, please feel free to get in touch with us, and we’ll happily provide you with the information you need.
Most of the personal data that we collect will have been processed from the Mostwished website, and into our third party ecommerce applications. As such, the website itself and the third party application will be used for storing this personal data. Some personal data may also be stored physically in the form of invoices/packing slips, however it is very rare that these would not be sent to the Customer themselves.
As we take data protection very seriously, we ensure that both of these storage areas are secure. These are the measures we will take to ensure that your personal data is being stored securely:
Any personal data we store will be kept for two years; this is in order to make sure that any legal or fiscal obligations that may require the data have already been met, and any contractual or customer service obligations have long since been completed. After this time limit has been reached, we will automatically delete any personal data regarding you or your orders that remains on our system.
Please note that, if you have an account with us, the information will be stored for two years after the last time the account was accessed. As such, if your account is in continuous or regular use, the data stored regarding it will not be deleted, as it is still necessary for us to keep this information in order to fulfil our contractual obligations.
In accordance with GDPR, you have certain key rights with regards to how your data is being used, in order to give you a say in how it is being handled and stored. We will always strive to ensure that your individual rights are upheld. These rights include the following:
In order to utilize these rights, please see the section below for more information on how to get in touch with us. Please bear in mind that any objections or alterations you wish to make may have an impact on the completion of contracts, in cases where the order has not yet been fulfilled. However, if there are any implications that might result from a claim, the member of staff who handles it will make sure you are aware of them.
If you would like to contact us, whether to lodge a complaint, make use of your rights, or to request a copy of any personal data of yours that we are currently holding, we can be contacted through the following means:
Email: hello@mostwished.co.uk
Telephone: 01933 222 577
Postal Address:
Most Wished
Unit 6 Bevan Close
Finedon Road Industrial Estate
Wellingborough
NN8 4BL
If you contact us by email, you should receive a response within 48 hours, except during public holidays, when a response may be delayed. Our staff are always happy to help, especially when it comes to our customer’s personal data rights, so if you do have any queries whatsoever regarding the use or storage of your data, please feel free to get in touch.